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Frequently’s Frequently Asked Questions

  • What is Frequently?

    Frequently is the easiest way for you to set up a FAQ page for your project or company.

    We are going back to the basics to help you create and manage your projects FAQ pages – easily and affordably.

    What Frequently isn’t:

    • AI powered
    • Feature bloated
    • Confusing pricing based on seats, conversations, etc.
    • A venture-backed company desperately needing to squeeze every penny out of you to return a profit to investors

    What Frequently is:

    • The easiest way to set up and manage FAQ pages for your side projects or companies
    • 100% free to get started; no credit card required
    • A small side project with hopes of making FAQ pages as simple and useful as they should be
  • How much does Frequently cost?

    Frequently is 100% free to use. Add and edit questions, track helpful answers, edit unhelpful answers, and add your company's branding for free.

    If you want to attach your custom domain and Google analytics, upgrade your account for $10/month.

  • Can I host a Frequently FAQ on my own domain?

    Yes! If you upgrade your account for $10/month you can host a Frequently FAQ on your own domain.

    A Pro Account also lets you attach your Google Analytics!

  • Why do I need a FAQ page?

    An FAQ page is an important tool that should be used to keep your customers/users/visitors informed and up to date. Creating and managing a FAQ page with Frequently will help limit the need for hands-on customer support, saving you time and money.

    Our "Was this helpful?" buttons are a great way to measure how useful your FAQ is to your users as well as how comfortably they are with your service in general. If you are consistently getting not helpful votes on a question, it may be a great time to revisit the question at hand in order to fully help your customers.

  • Can I customize my Frequently FAQ page?

    Yes!

    You can personalize your Frequently-powered FAQ page by selecting your primary color and uploading your own logo.

  • Can I create multiple FAQ sites for various projects?

    As of right now, you can only create and manage one FAQ site with your Frequently account.

    A future feature of the premium plan will include the ability additional FAQ sites to cover each of your projects or companies within the same easy to use dashboard.

  • Who created Frequently?

    Frequently was created by Ryan Gilbert and Kyle Bragger.

  • How does the Contact Us button work on my FAQ page?

    The "Contact Us" button in the top right corner of your FAQ page is a useful way to interact with your users. If your users can't find a specific answer in your FAQ, they can use this form to send you a direct email to the email used when signing up for your Frequently account.

    Just hit reply on the incoming email and you can begin a conversation to better help your user!

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